Frequently Asked Questions
Find answers about shopping, selling, and supporting Kenyan boxing through SafariFame
General Questions
Learn about SafariFame and how our platform works
SafariFame is Kenya's innovative e-commerce platform with a dual mission:
Marketplace for Kenyan Products
- Authentic products from local vendors
- National reach for Kenyan businesses
- Secure escrow payment system
- Nationwide delivery network
Boxing Development Platform
- Percentage of sales supports boxing
- Funding for training and equipment
- Youth development programs
- Created by Swahili Safari Fame
Mission: To create a sustainable ecosystem where Kenyan commerce fuels sports development, supporting both local businesses and boxing talent.
Our escrow system ensures security and trust for both shoppers and vendors:
Secure Payment
You pay at checkout
Funds Held
Payment secured in escrow
Delivery
Vendor ships your order
Release
Payment released after confirmation
SafariFame features authentic Kenyan products across all categories:
Fashion & Apparel
- Traditional Kenyan clothing
- Modern fashion from local designers
- Boxing merchandise & sportswear
- Accessories and jewelry
Food & Beverages
- Local spices and seasonings
- Traditional Kenyan foods
- Artisanal products
- Healthy snacks and drinks
Home & Decor
- Handcrafted furniture
- Traditional artwork
- Home accessories
- Cultural decor items
Sports & Boxing
- Boxing equipment
- Sportswear and gear
- Training accessories
- Limited edition memorabilia
For Shoppers
Everything you need to know about shopping on SafariFame
We offer secure payment options designed for Kenyan shoppers:
M-Pesa
Instant mobile payments
Card Payments
Visa, Mastercard, etc.
Bank Transfer
Direct bank payments
We offer flexible delivery options across Kenya:
Home Delivery
Direct to your doorstep
- Nationwide coverage
- Real-time tracking
- SMS/email updates
- Contactless delivery option
Pickup Points
Convenient collection
- Designated locations nationwide
- Extended operating hours
- Secure parcel storage
- No delivery fees
Delivery Management:
- Vendor Managed: Direct shipping from the seller
- SafariFame Managed: Coordinated through our logistics partners
- Mixed Delivery: Different vendors may use different methods
Delivery Costs: Calculated based on location, weight, and delivery method. Free pickup at collection points.
Delivery times vary by location and vendor:
| Location | Estimated Time | Delivery Fee | Notes |
|---|---|---|---|
| Nairobi CBD | 1-2 business days | Free | Free for most vendors |
| Nairobi Other Areas | 2-3 business days | KES 100-300 | Depends on vendor |
| Major Towns | 3-5 business days | KES 300-800 | Nakuru, Mombasa, Kisumu, etc. |
| Other Locations | 5-10 business days | KES 500-1500 | Case-by-case basis |
Tracking: You'll receive tracking information via email/SMS. Track orders from your account dashboard or contact vendor directly for updates.
For Vendors & Brands
Information for Kenyan businesses selling on SafariFame
Join SafariFame as a vendor in 4 simple steps:
Register
Create vendor account
Verify
Business verification (1-2 days)
Setup
Create store & upload products
Sell
Start receiving orders
Requirements
- Registered Kenyan business
- Valid business documents
- Bank account details
- Product quality standards
Benefits
- National customer reach
- Secure escrow payments
- Free vendor dashboard
- Marketing support
Our transparent fee structure supports vendor growth:
Charged on successful sales only
No subscription or listing fees
What's Included in Commission:
- Platform access & dashboard
- Secure payment processing
- Customer support
- Escrow protection
- Marketing exposure
- Sales analytics
- Order management tools
- Boxing partnership benefits
Boxing Support
How SafariFame supports Kenyan boxing talent
SafariFame channels a percentage of sales to support Kenyan boxing through three main areas:
Training & Equipment
- Boxing equipment
- Gym facilities
- Professional coaching
Competitions
- Local tournaments
- Travel support
- Competition fees
Youth Development
- School programs
- Talent discovery
- Community gyms
How It Works:
- Vendors choose products to support boxing (5%, 10%, 15%, or 20%)
- Products get Supports Boxing badge
- Shoppers see exact percentage going to boxing
- Funds collected monthly and distributed quarterly
- Transparent reporting on fund usage
Yes! SafariFame provides transparent impact tracking for both shoppers and vendors:
For Shoppers
- Personal impact dashboard
- Total contribution to boxing
- Supported boxers/gyms
- Monthly impact reports
- Impact certificates
For Vendors
- Total boxing contribution
- Customer impact insights
- Marketing materials
- Partnership recognition
- Transparency reports
Access Your Impact Dashboard:
Total Impact
See your overall contribution
Supported Boxers
Meet the talent you support
Recognition
Certificates & badges
Visit: Your account dashboard → "My Impact" to see your contribution to Kenyan boxing development.
Still Have Questions?
Our support team is ready to help you with shopping, selling, or supporting Kenyan boxing through SafariFame.